Child Safety & Protection
1. Age Restriction (18+ Only)
ParentsHub is strictly for users 18 years and older.
We do not knowingly allow minors to create or use accounts.
Any account suspected of being under 18 will be immediately restricted and investigated.
Verified underage accounts are permanently removed.
2. Zero Tolerance for Child Exploitation
ParentsHub has a zero-tolerance policy toward:
Child sexual abuse material (CSAM)
Sexual content involving minors
Grooming, solicitation, or exploitation of minors
Any attempt to contact or lure minors on or off the platform
Such content is strictly prohibited and will result in immediate enforcement action.
3. In-App Reporting of Child Safety Concerns
Users can report child safety concerns directly within the app at any time.
Reports may include:
Suspected underage users
Inappropriate messages or profiles involving minors
Grooming behaviour or exploitation attempts
Any content suggesting harm to a child
Reports are treated as high priority and reviewed urgently.
4. Action Taken by ParentsHub
When a child safety report is received, ParentsHub may:
Immediately suspend or restrict the reported account
Conduct internal investigations
Preserve relevant data where legally required
Permanently ban offending users
Report confirmed violations to relevant law enforcement or child protection authorities, in line with applicable laws
User safety always comes first.
5. Confidentiality & Protection of Reporters
Reports can be made confidentially
The identity of reporters is protected
Retaliation, harassment, or intimidation of reporters is strictly prohibited
6. Cooperation With Authorities
ParentsHub cooperates fully with:
Law enforcement agencies
Child protection organisations
Regulatory authorities
This includes compliance with all applicable child protection and online safety laws.
7. User Responsibility
All users are expected to:
Respect age restrictions
Report suspicious or harmful behaviour immediately
Avoid engaging with content or users that raise child safety concerns
Failure to do so may result in account action.
8. Policy Enforcement
Violations of this policy may result in:
Content removal
Temporary suspension
Permanent account termination
Legal reporting where required
No exceptions.
9. Contact & Reporting Outside the App
If you cannot access the app or need urgent assistance, child safety concerns can be reported via:
Email: info@parentshub.app
ParentsHub is committed to creating a responsible, secure, and respectful platform where exploitation has no place.